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How raja178 Handles Your Personal Information

Your privacy matters to us. This page explains exactly what data raja178 collects when you open an account, make deposits via DANA, OVO, or GoPay, and use our mobile platform — and what we do with it.

Account data protectionLocal payment privacy — DANA, OVO, GoPayYour right to access your dataClear data retention policyMobile-first data security
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raja178 How raja178 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat, email, or our in-app message centre. We aim to respond to data-related requests within a reasonable timeframe. Where local law grants specific rights over your data, we will honour those requests for accounts in eligible regions.

Live Chat Start a chat session from the account menu on your phone or desktop. Our team can handle data access and correction requests directly through the chat window.
Email Support Send your privacy request to our support email address. Include your registered account name so we can locate your data and respond accurately and quickly.
In-App Message Centre Log in to your raja178 account and open the message centre under account settings. Submit a privacy query and we will follow up through the same thread.
DATA HANDLING PRACTICE

How We Protect and Manage Your Data

We apply SSL encryption across every page of the raja178 platform — account login, deposit flows via DANA, OVO, and GoPay, and session activity on mobile or desktop. Your data is stored on secured servers and access is restricted to staff who need it to operate your account. We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. If you believe your data is inaccurate or you want it removed, contact support and we will review your request in line with local law where you are eligible.

SSL Encryption

Every connection to raja178 — including DANA, OVO, and GoPay deposit pages — is protected by SSL. Your transaction data travels encrypted from your phone to our servers.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies through your mobile browser settings at any time.

Data Retention

We hold your account data while your account is open and for a defined period after closure. You can ask what data we hold and request corrections through our support team.

Third-Party Sharing

We only share data with payment processors like DANA, OVO, and GoPay to process your transactions and with fraud-prevention services. We do not sell your data to advertisers.

Your Privacy Questions Answered

These are the questions we hear most often about how raja178 handles personal data. If your question is not covered here, reach out through live chat or the in-app message centre.

We collect your name, email address, contact number, and the payment method you use — such as DANA, OVO, or GoPay. We also record device and session data to secure your account.

No. We record only the transaction reference and wallet identifier to verify and credit your deposit. Your e-wallet PIN and password are never stored or accessed by us.

Yes. Contact our support team via live chat or email with your registered account name. We will locate your data and provide a copy where local law in your eligible region permits.

Open a request through the in-app message centre or email support. We review all correction and deletion requests in line with applicable local law for your region.

We share limited data only with payment processors — DANA, OVO, GoPay — and fraud-prevention services to operate the platform. We do not sell your personal data to advertisers or external marketers.

We retain your data for a defined period following account closure, as required by applicable rules. You can ask our support team exactly how long applies to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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